FAQ

FAQ

Cotswold Home Furniture FAQ

Q1: What types of dining furniture does Cotswolds Home Furniture offer?
  • A: We offer a wide range of dining furniture including dining tables, chairs, benches, sideboards, and display cabinets. Our collections span from rustic to modern styles to match various home decors.


Q2: Can I customize my dining set from Cotswolds Home Furniture?
  • A: Yes, we offer customization options for many of our products. You can choose different finishes, materials, and even request specific modifications for certain pieces. Please contact our customer service for more details on customization.


Q3: How do I know if a dining table will fit in my space?
  • A: We provide detailed dimensions for each piece on our website. We recommend measuring your space and comparing these measurements with our product dimensions.


Q4: What materials are used in your dining furniture?
  • A: Our dining furniture is crafted from various high-quality materials including solid wood (like oak, walnut, and pine), metal, glass, and composite materials. Each product description specifies the materials used.


Q5: Do you offer dining chairs separately, or only as part of a set?
  • A: We offer both options. You can purchase dining chairs as part of a set or individually, allowing you to mix and match styles or add more seating as needed.


Q6: How can I care for my dining furniture from Cotswolds Home Furniture?
  • A: Each type of furniture has specific care instructions. Generally, for wood, we recommend regular dusting with a soft cloth, avoiding direct sunlight, and using coasters for drinks. Avoid abrasive cleaners. For detailed care based on material, refer to the care guide provided with your purchase.


Q7: What is the delivery time for dining furniture?
  • A: Delivery times can vary based on the item and your location. Typically, standard delivery takes 3-5 days. Custom orders can take 4-6 Weeks. You'll receive an estimated delivery date at checkout.


Q8: Is assembly required for your dining furniture?
  • A: Some items require assembly, which is noted in the product description. We provide all necessary hardware and instructions.


Q9: What is your return policy for dining furniture?
  • A: We offer a 30-day return policy for most items if they are in their original condition with tags attached. Customized items and large furniture like dining tables may have different return conditions. Please check our detailed return policy on the website.


Q10: Do you offer any warranties on your dining furniture?
  • A: Yes, we provide a one-year warranty against manufacturing defects for all our dining furniture. This does not cover normal wear and tear or damage from misuse.


Q11: Can I see the furniture in person before buying?
  • A: While we primarily operate online.


Q12: How do I contact customer service at Cotswolds Home Furniture?
  • A: You can reach our customer service team via email email, through our live chat on the website, or by phone. All contact information can be found on our contact page.


We hope this FAQ helps. If you have any more questions, please don't hesitate to reach out to our customer service team.
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